Are you looking for reliable farm machinery and wondering where to turn? Waterman Farm Machinery Co., Inc., located in Sabattus, Maine, has been a name synonymous with agricultural equipment, service, and customer support, offering a comprehensive range of machinery to meet the needs of both seasoned farmers and those just starting out.
The agricultural landscape in Maine, and indeed across the United States, is heavily reliant on the efficiency and reliability of its equipment. Finding a dealer that not only sells the necessary machinery but also provides the expertise and support to keep operations running smoothly is critical. Waterman Farm Machinery Co., Inc., situated at 827 Sabattus Rd in Sabattus, Maine, has positioned itself as a key player in this market. Their location, just a stone's throw from Lewiston, at the intersection of routes 126 and 197, makes them easily accessible for customers in the surrounding areas. The company, family-owned and operated, represents a full line of tractors, lawn and garden equipment, backhoes, skid steers, and mini excavators, catering to a broad spectrum of needs within the agricultural and landscaping sectors. While the dealership carries a wide variety of products, their commitment extends beyond the initial sale.
To provide a clearer understanding of the company's offerings and services, here's a structured overview:
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| Aspect | Details |
|---|---|
| Company Name | Waterman Farm Machinery Co., Inc. |
| Address | 827 Sabattus Rd, Sabattus, ME 04280 |
| Location | Sabattus, Maine (Near Lewiston, at the intersection of routes 126 and 197) |
| Nature of Business | Equipment Dealership, specializing in agricultural and landscaping machinery |
| Products Offered | Tractors, Lawn and Garden Equipment, Backhoes, Skid Steers, Mini Excavators |
| Service and Support | Expertise and support for machinery purchased from the company. |
| Customer Focus | Committed to providing customers with the best possible service and equipment. |
| Online Presence | Waterman Farm Machinery Facebook page providing information about the company and its products. |
| Other Services | Dealer delivery or pick-up options for Cub Cadet products, available at the location. |
| Additional Information | Offers competitive pricing for various models, including new models. |
Additional insights and information are available from reliable sources.
For further information, you might also check the Dun & Bradstreet listing to get business insights.
The reputation of a dealership hinges not only on the products it sells but also on the service it provides. Waterman Farm Machinery Co. strives to offer comprehensive support to its customers. This commitment is evident in the emphasis on providing expertise and assistance with the machinery purchased. The team at Waterman understands that a purchase is just the beginning of a relationship, and their after-sales service is crucial to ensuring customer satisfaction and continued business.
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The importance of a reliable dealership extends beyond simply providing equipment. It encompasses the provision of support, maintenance, and the availability of parts. A negative customer experience, such as the one detailed in an online review, where an 80-year-old woman was quoted $35 for a tractor part repair only to be charged $175 upon pickup, highlights the impact of service quality on customer perception. While this incident is a specific case, it underscores the critical need for transparency, honesty, and fair pricing in the service and repair aspects of the business. This underscores the significance of transparency and fair dealing in the business operations. Any business should have a good customer service to maintain their customers.
In addition to the core offerings, Waterman Farm Machinery Co. also appears to be involved with other brands, such as Cub Cadet. Cub Cadet's dealer locator feature allows customers to find local independent dealers who can provide delivery or pick-up options. This offers customers convenience and flexibility when purchasing outdoor power equipment. This model provides greater convenience and flexibility in the purchase and after-sales service for customers.
Furthermore, the company's presence extends to online platforms, with a Facebook page providing information about the company and its products. This online presence plays a vital role in modern business, facilitating communication, promoting products, and engaging with customers. Through social media, the dealership can showcase new models, highlight special offers, and respond to customer inquiries promptly. This allows potential buyers to receive current information about their products and services.
The availability of machinery retirement auctions, as indicated by "David Waterman online machinery retirement auction," suggests that Waterman Farm Machinery Co. may be involved in providing opportunities for both buying and selling used equipment. These auctions provide another channel for customers to access equipment and for the dealership to recycle and repurpose equipment. This channel can greatly help to ensure that their customers can gain better value through competitive bidding.
The location of Waterman Farm Machinery Co. in Sabattus, Maine, places it in a strategic position to serve the local agricultural community. The dealership's proximity to Lewiston and its easy accessibility via major routes are essential for attracting and retaining customers in this region. Their presence in the Sabattus community is vital for the supply of machinery.
The emphasis on the customer's experience is what drives the business and the ability to provide the machinery that their customers need. The commitment to excellence goes beyond just offering equipment; it includes expertise and continuous support to help the customers with their operations.
Waterman Farm Machinery Co. aims to provide the best service and products possible. They represent a wide array of equipment.
In the competitive landscape of farm machinery, staying ahead requires a continuous focus on customer needs, adapting to technological advancements, and providing the best possible service. Waterman Farm Machinery Co. appears to understand these requirements, as evidenced by its product offerings, the services offered, and the commitment to customer support.
In conclusion, Waterman Farm Machinery Co. serves the agricultural and landscaping needs. It has good customer service, and also the ability to help support their customer in their operations.
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